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September 2003 |
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Banish The "Ums", "Likes" and
"You Knows." How To Eliminate "Filler" Words. |
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Are you an
F-Wad? Filler word addict?
Many of our
clients are hooked on words like "Like," "You know." "Uh,"
"Umm," and "Well." Filler words can eat away at a confident
appearance like a virus. For most F-Wad's, the core problem
is fear of silence. Just the thought of a few seconds passing
by without hearing your voice is horrifying.
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Statistics In Your Presentations?
How To Make Those Numbers Sing. |
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Many years ago, one of our coaches took a
statistics course at a local community college.
His professor had such a heavy French accent
that he literally could only understand about a
third of the words he said. He learned
everything from reading the textbook.
Most
presenters that use a lot of statistics don’t do
much better than that professor. The numbers come
across to listeners as a foreign language. |
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Eye
Contact And A Smile: At Speechworks,
It's A Persuasive Speaker Staple. |
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Call it the
“Ol’ One Two.”
One is eye
contact. Two is a smile. A sincere smile.
That
simple combination is the strongest nonverbal communication
tool for connecting with any listener. When you give someone
with the “Ol’ One-Two”, it’s almost impossible for him or her
not to like you. |
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Want To
Turn Social Contacts Into Business? It Takes A
Telephone And A Script. |
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Your son
is on the same soccer team as Fred Smith, president of Big
Rich Bank of Georgia. You see Fred all the time and you’d
love to have him as a client of your firm.
Do you
call him?
If you’re
like most professionals, the answer is no.
But those social relationships can become business
relationships with a simple telephone call, a script and
some guts.
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Generate Revenue With Communication Skills Training. Ask About
Situation Coaching. |
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A Director
of a large high tech firm worries that her project managers
don’t handle project reports effectively.
“During
question and answer period, we seem uncertain. We give
too much detail instead of focusing on the simple and direct
answer. Our people are brilliant. But they don’t come across
that way when they’re subjected to grilling by top
executives.” |
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