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March 2004 |
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Tony Soprano on Communication?
Know Your Audience and Keep it Simple. |
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If the mob
boss thing doesn’t work out for Tony Soprano, he might just
make it as a communication skills coach. Certainly, we at
Speechworks can’t dispute his basic communication philosophy:
Know what you want to say. Know your audience. And keep it
tight.
That’s just
one bit of management wisdom as described in “Tony Soprano on
Management”, a hot new book by New York management consultant
and former Atlanta resident Anthony Schneider.
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As
Valley Girl (and Boy) Generation Grows Up It's, Like, Hard
to Dump Filler Words: WSJ. |
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Two decades after the Frank Zappa song “Valley
Girl” popularized the filler word “like”, the
troublesome filler word is now entrenched in the
lexicon of investment bankers, doctors, and even
teachers, according to a recent Wall Street
Journal article.
As a result, companies like Speechworks are
thriving as they work to help stamp out “like”, “Uh”
and “you know,” the article says. The solutions
include having a class shout “beep beep”
whenever they hear a presenter use a filler
word. |
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Pausing
is Cool, says Mark Twain. At Speechworks, We Couldn't Agree More. |
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Mark Twain
said, “No word was ever as effective as the rightly timed
pause.”
In fact, the
pause may be one of the most useful tools in the
communicator’s tool kit. Pausing helps you gather your
thoughts, adds drama, and shows confidence, all at once.
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Want to Make Friends the Sam Walton Way? Make Eye Contact and
Smile. |
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If its
friends you’re looking for, eye contact coupled with a smile
is a pretty irresistible start. Wal-Mart Founder Sam Walton
understood the extraordinary power of this one-two punch.
In his
autobiography, Walton tells about how he came to be elected
to several student government offices at the University of
Missouri, even though he was from Arkansas and knew few
people on campus. |
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Want
to Nail Your Next Big Presentation? Let Our Coaches Help
You Be a Star! |
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When Henry
Ford introduced the Model T, the joke was that you could have
your car any color you wanted “Just so long as you want
black.” Unfortunately, most public speaking training is the
same way.
Most
public speaking training takes place in workshops. But
Speechworks is changing that model with Communication
Situation Coaching. |
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