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Joey Asher
President's
Perspective |
So Fred
and Bob are on a hike and they come across an angry
bear. Tearing back down the trail, Bob stops and begins
changing from his hiking boots into his running shoes.
“Why
are you stopping?” Fred says, in a panic. “You can’t
outrun the bear with those shoes.”
Bob
looks at his friend and says, “I don’t have to outrun
the bear. I just have to outrun you.”
The
story illustrates how to win competitive new business
presentations, also known as “beauty contest pitches.”
You don’t have to deliver a perfect presentation. But
you do have to deliver presentations that outrun your
competition. Winners focus on five fundamentals:
proposing solutions, being simple, being interactive, being
passionate, and rehearsing.
Focus on Solving Your Client’s Problem
When I
was little, the Fuller Brush man would come to our door,
open his case and say, “Do you need any of this?” Most
firms do little more with their own pitches. They
describe their capabilities and experience. The implied
question is “Do you need any of this?”
But
great sellers bypass capabilities and focus on proposed
solutions to the prospect’s problems. If you’re
competing for a chance to represent a company in a
lawsuit, don’t just tell about your experience. Propose
a strategy for winning the case and preventing the
problem from recurring. If you’re selling accounting
software, don’t spend a lot of time describing your
product. Show how you’re going to use your product to
help the prospect lower expenses and become more
competitive.
Keep your message simple
I spent
a day in Florida recently listening to construction
firms pitching to build an elementary school in Boca
Raton. The pitches were jumbled messes with nine points
or more.
Most
sellers have too many points and their messages are too
complicated. Separate yourself by making three simple
points. Ask yourself “What are the three things that are
the most important thing for the prospect to remember.”
Be
Interactive
Clients
constantly tell us that “We knew things were going well
when the prospect started asking us questions.” The
best pitches prompt questions.
Say,
“This presentation is only 20 minutes long and we have
plenty of time for you to ask questions.” Ask your
prospect what you would like to know if you win the
business. “One of the questions that we have for you is
‘What is your tolerance for the risk on this matter? Are
you willing to get involved in a costly litigation?’”
Be
Passionate
Most
presenters speak like they’re reading the telephone
book. Stand out from your competition by speaking with
passion. The client must spend a lot of time with the
winners. They want to like you. Smiling and showing
enthusiasm helps set you apart as a human being and not
another corporate “weenie”.
Rehearse
“We can
always tell which teams have really rehearsed and which
teams haven’t,” one decision-maker told me.
Most
presenters don’t rehearse. They flip through slides or
meet with their team members and “go over what we’re
going to say.” But rehearsing is saying it out loud
from beginning to end. If you’re well-rehearsed, you
will separate yourself.
Beat
the competition by executing fundamentals. Focus on
solutions. Keep it simple. Be interactive. Show
passion. And rehearse. Do those things well, and you’ll
win plenty of business pitches.
Joey
Asher is President of Speechworks, a selling and
communication skills coaching company in Atlanta. He has
worked with hundreds of lawyers and with dozens of firms
helping them grow their business and connect with
clients. He is the author of “Selling and Communication
Skills for Lawyers” and “Even A Geek Can Speak.” He can
be reached at 404-266-0888 or by .
His website is
www.speechworks.net. |