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Joey Asher
President's
Perspective |
I don’t know who I’m voting for in November. And I can’t
imagine that anyone reading this column cares. But
there is one thing that I have decided about the
Presidential race. If you want to watch a great
speaker, check out Barack Obama.
Whether or not you like his politics, his speeches offer
great lessons in how to connect with audiences. He
simplifies complex messages. He tells personal
stories. He speaks with passion. And he appeals to big
dreams.
Simplifying Messages
Obama uses catch phrases as thematic glue to hold
together and simplify the wide-ranging speeches that are
typical political fare. On the night that he won the
Iowa caucus, he gave a wide ranging speech touching on
many topics. But he held the speech together with
variations of the phrase “the time for change has come.”
When he won the South Carolina Primary, the phrases
were “We’re up against . . .” and “Yes we can.”
Business people can use a similar rhetorical strategy.
We urge clients to pick three “bumper stickers” to
repeat throughout a presentation. Working with a
consultant recently, the bumper stickers were
“Streamline your process”, “save money”, and “reduce
your risk.” In a thirty-minute speech, this consultant
made each “bumper sticker” the theme for a section of
the speech. These short, listener-focused phrases give
presentations focus.
Telling Personal Stories
Obama uses personal stories well. In his widely-praised
speech on race last month, one of the most quoted
sections was the description of his white grandmother:
“A woman who helped raise me, a woman who sacrificed
again and again for me, a woman who loves me as much as
she loves anything in this world, but a woman who once
confessed her fear of black men who passed by her on the
street, and who on more than one occasion has uttered
racial or ethnic stereotypes that made me cringe.”
Personal stories work in all presentations. Three years
ago, I worked with a CEO who wanted to show that he was
listening to complaints from his sales force. During a
speech, he produced from his pocket a printout of an
angry email he had received and read it aloud. “I got
this email the other day,” he said. His team members
still talk about “the email speech.”
Speak with Passion
Obama has a gorgeous deep voice. But I’m more impressed
with what he does with that voice. He speaks with
passion and intensity. Whenever he speaks, he seems like
he’s having an animated conversation with a close
friend. He seems pumped. And that excitement is
contagious.
All of us can learn to speak with more passion and
intensity. I worked with a consultant on a speech
detailing an idea that could revolutionize airport
security. Yet he initially spoke like he was reading
the telephone book. The excitement in his voice needed
to match the excitement of his idea.
Appeal to Big Listener Needs
Like most good politicians, Obama also appeals to what
he perceives to be the big needs and dreams of his
audience. “Yes we can heal this nation,” he said to a
crowd in Wisconsin in February.
Great business speakers also appeal to big dreams. I
worked with the hiring partner of a major Atlanta law
firm who planned to give a speech welcoming the firm’s
summer associates. He planned to speak about the
schedule for the summer and what they could expect.
After some coaching, he chose to address what these
interns cared most about: how to get hired by the firm.
Barack Obama may or may not be our next President. But
his campaign speeches amount to a master class in public
speaking.
Joey
Asher is President of Speechworks, a selling and
communication skills coaching company in Atlanta. He has
worked with thousands of business people in helping them
become better communicators. He is the author of “Even A
Geek Can Speak”, and “Selling and Communication Skills
for Lawyers”. He can be reached at 404-266-0888 or
e-mail Joey Asher.
His website is
www.speechworks.net. |