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April 2008

Public Speaking Lessons from Barack Obama.

 

Joey Asher
President's Perspective

I don’t know who I’m voting for in November. And I can’t imagine that anyone reading this column cares.  But there is one thing that I have decided about the Presidential race.  If you want to watch a great speaker, check out Barack Obama.

Whether or not you like his politics, his speeches offer great lessons in how to connect with audiences. He simplifies complex messages.  He tells personal stories.  He speaks with passion.  And he appeals to big dreams.

Simplifying Messages

Obama uses catch phrases as thematic glue to hold together and simplify the wide-ranging speeches that are typical political fare.  On the night that he won the Iowa caucus, he gave a wide ranging speech touching on many topics. But he held the speech together with variations of the phrase “the time for change has come.”  When he won the South Carolina Primary, the phrases were “We’re up against . . .” and “Yes we can.”

Business people can use a similar rhetorical strategy.  We urge clients to pick three “bumper stickers” to repeat throughout a presentation.  Working with a consultant recently, the bumper stickers were “Streamline your process”, “save money”, and “reduce your risk.”  In a thirty-minute speech, this consultant made each “bumper sticker” the theme for a section of the speech.  These short, listener-focused phrases give presentations focus.

Telling Personal Stories

Obama uses personal stories well.  In his widely-praised speech on race last month, one of the most quoted sections was the description of his white grandmother:  “A woman who helped raise me, a woman who sacrificed again and again for me, a woman who loves me as much as she loves anything in this world, but a woman who once confessed her fear of black men who passed by her on the street, and who on more than one occasion has uttered racial or ethnic stereotypes that made me cringe.”

Personal stories work in all presentations. Three years ago, I worked with a CEO who wanted to show that he was listening to complaints from his sales force.  During a speech, he produced from his pocket a printout of an angry email he had received and read it aloud. “I got this email the other day,” he said.  His team members still talk about “the email speech.”

Speak with Passion

Obama has a gorgeous deep voice.  But I’m more impressed with what he does with that voice. He speaks with passion and intensity. Whenever he speaks, he seems like he’s having an animated conversation with a close friend.  He seems pumped. And that excitement is contagious.

All of us can learn to speak with more passion and intensity.  I worked with a consultant on a speech detailing an idea that could revolutionize airport security.  Yet he initially spoke like he was reading the telephone book.  The excitement in his voice needed to match the excitement of his idea.

Appeal to Big Listener Needs

Like most good politicians, Obama also appeals to what he perceives to be the big needs and dreams of his audience.  “Yes we can heal this nation,” he said to a crowd in Wisconsin in February.

Great business speakers also appeal to big dreams.  I worked with the hiring partner of a major Atlanta law firm who planned to give a speech welcoming the firm’s summer associates.  He planned to speak about the schedule for the summer and what they could expect. After some coaching, he chose to address what these interns cared most about: how to get hired by the firm.

Barack Obama may or may not be our next President. But his campaign speeches amount to a master class in public speaking.

Joey Asher is President of Speechworks, a selling and communication skills coaching company in Atlanta. He has worked with thousands of business people in helping them become better communicators. He is the author of “Even A Geek Can Speak”, and “Selling and Communication Skills for Lawyers”.  He can be reached at 404-266-0888 or e-mail Joey Asher. His website is www.speechworks.net.

 
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