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Joey Asher
President's
Perspective |
Sure it’s hard to be a good speaker. But if you’re
really serious about improving your presentation skills,
you’ll think about how hard it is to be a good listener.
Here are ten challenges that a listener faces when
sitting through a presentation.
Challenge # 1: “Where’s
Waldo”.
Few speakers make it easy on listeners by saying “This
is the most important thing to remember . . . ,” or “The
point of my presentation is . . . .” Instead, speakers
provide a lot of information and hope that listeners
will find the point on their own. It’s like a corporate
version of “Where’s Waldo?”
Challenge # 2: This ain’t
“24”.
Listeners live in the hyper-fabulous world of
television. Simon Cowell insults the lousy singers on
“American Idol”. Santonio Holmes makes an amazing
catch to win the Super Bowl. Jack Bauer saves the world
every Monday night on “24”. In such an
environment, it’s amazing that anyone can sit through a
presentation on improving employee engagement.
Challenge # 3: The Clock
is Ticking.
The Blackberry buzzes. Voicemails beckon. And
there’s that presentation to write. As a result, people
sit through presentations with a strong sense of the
clock. “It’s this worth my time?” is the implied
question running through every listener’s head at all
times.
Challenge # 4: The
Question Won’t Go Away.
If you raise your hand, many presenters want you to
hold the question until later. But you don’t want to
wait until later. The question is bothering you now. So
you think, “Who is this presentation for anyway?”
Challenge # 5: “Where’s
Waldo – The Sequel”.
The speaker’s presentation is so complex and filled with
jargon that finding the core message is next to
impossible. Few speakers have mercy on their listeners
and say “If you remember only three key things, please
remember this.” Instead, the listener is left to make
their own judgments and find their own takeaways.
Challenge # 6: Fatigue.
There’s no coffee. And how the heck is someone supposed
to sit through an 8 a.m. meeting without caffeine,
especially if you were at the office until 11 p.m. last
night?
Challenge # 7: The Speaker isn’t Oprah.
The speaker stands at the front of the room with a
clicker, advancing the slides, and exhibiting all of the
excitement of a houseplant. It’s like watching someone
else yawn. The boredom is contagious. Plus, the
listener can’t figure out why the speaker insists on
saying “vis-a-vis” over and over again at totally
inappropriate times. And why does he keep picking his
nose? Doesn’t he know he’s giving a presentation?
Challenge # 8: The Speaker
Misses the Hot Button.
The listener’s sole issue is the fact that his
organization is losing money. But the speaker either
doesn’t know about the issue or doesn’t care. Either
way, the listener finds it impossible to care about the
presentation.
Challenge # 9: “Still
Looking for Waldo”.
People attend presentations to get direction. Yet too
often speakers fail to tell the listener the next simple
step they can take to make their lives better.
Challenge # 10. It just
isn’t any fun.
Joey
Asher is President of Speechworks, a selling and
communication skills coaching company in Atlanta. He has
worked with thousands of business people in helping them
become better communicators. His new book is "How to Win
a Pitch: The Five Fundamentals that Will Distinguish You
from the Competition." He is also the author of “Even A
Geek Can Speak”, and “Selling and Communication Skills
for Lawyers”. He can be reached at 404-266-0888 or
e-mail Joey Asher.
His website is
www.speechworks.net. |