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If you want to come across better on conference calls,
you might consider buying a “sales mirror” for your desk.
These are the mirrors that call center employees often
put on their desks to ensure that they’re smiling when
they’re talking to customers.
The idea is that the smile on your face is reflected in
your voice.
Here’s an advertisement for a “PC
Mirror” that you can attach to your computer.
The ad claims that these mirrors increase sales among
call center employees from six to 16 percent.
We
can’t vouch for the accuracy of their study. But we do
believe that on conference calls people can hear your
smile.
At
Speechworks we help our clients learn how to communicate
in a way that connects and persuades. If you’re
interested in becoming a great communicator give us a
call at 404-266-0888 or check out our website at
www.speechworks.net. |
