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June 2009
"How Do I Make Eye Contact Over the Phone?"

 

That’s the question we received recently from a participant in one of our workshops.

What a great question!

Of course, you can’t make eye contact over the telephone. But in today’s “conference call” business environment, connecting with your listeners in a personal way can be a challenge.

The key to connecting on conference calls is energy.  You need to make sure that you’re projecting energy into the telephone.  The technology can mute your enthusiasm and make you sound flat.

We tell people to gesture and smile as they speak.  In fact, many people put mirrors on their desks to ensure that they’re energized.

Remember that people can hear your smile.

At Speechworks we help our clients learn how to communicate in a way that connects and persuades.  If you’re interested in becoming a great communicator give us a call at 404-266-0888 or check out our website at www.speechworks.net.

 
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3500 Piedmont Road, Suite 330 | Atlanta, Georgia 30305 | 404.266.0888